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Terms of Service

Last updated: October 2026 · Pixi Casino

1. Acceptance of Terms

By accessing or using the Pixi Casino platform (the "Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

These Terms constitute a legally binding agreement between you and Pixi Casino. By using the Service, you confirm you are 18 or older and that online gambling is legal in your jurisdiction.

2. Eligibility

You must be at least 18 years of age to use the Service. By registering, you confirm that you are 18 or older and that gambling is legal in your jurisdiction.

The Service is not available to residents of jurisdictions where online gambling is prohibited, including but not limited to the United States of America, France, and other restricted territories.

Only one account is permitted per person. Where duplicate accounts are identified, Pixi may close duplicate accounts and investigate the circumstances. Funds or winnings will only be forfeited where the evidence establishes that multiple accounts were deliberately used to obtain an unfair advantage, commit fraud, circumvent restrictions, or abuse a promotion. Accidental duplicate accounts that provided no unfair advantage will be handled case by case.

3. Account Registration, Security & Monitoring

You are responsible for maintaining the confidentiality of your login credentials. Pixi Casino will not be liable for any loss resulting from unauthorised access to your account.

You must provide accurate and complete registration information. Pixi Casino reserves the right to verify your identity at any time and to suspend accounts pending verification.

Pixi may temporarily restrict or suspend an account while investigating reasonable indications of fraud, deliberate multi-accounting, payment abuse, software exploitation, or another material breach of these Terms. Bets or winnings will only be voided where the investigation establishes a material breach that provided, or attempted to provide, an unfair advantage.

To protect accounts, payments, promotions, and game integrity, Pixi records limited first-party platform-integrity telemetry. This may include allowlisted Pixi page routes, selected account and product actions, timestamps, a first-party session identifier, broad device category, external referring domain when present, and your Pixi account identifier when signed in. It does not include form contents, URL query strings, wallet addresses, network IP addresses, or raw browser identifiers in the journey record.

Pixi may use these signals to detect bots, multi-accounting, coordinated activity, bonus abuse, payment misuse, software exploitation, and unauthorised access. A telemetry signal may trigger staff review, identity checks, promotion restrictions, account limits, or suspension while an investigation is completed; material account action should be assessed against relevant account, payment, gameplay, and verification records.

4. Deposits & Withdrawals

Deposits are accepted in the supported cryptocurrencies listed on the platform. Minimum deposit amounts apply per currency and are displayed at the time of deposit.

Withdrawals are processed to the same crypto address where possible. Pixi Casino processes withdrawals within 24–72 hours, subject to verification requirements.

Pixi Casino reserves the right to request proof of identity (KYC) before processing withdrawals above threshold amounts, in compliance with anti-money laundering (AML) regulations.

The minimum withdrawal is 15 USDT or the displayed currency equivalent. Withdrawals remain unavailable while a wagering requirement is active and incomplete.

5. Bonuses & Promotions

Bonus terms. Bonuses follow the wagering requirements shown before they are claimed. Pixi's current first-, second- and third-deposit bonuses require 25× wagering of the awarded bonus only; the qualifying deposit is excluded. Other promotions may use different stated terms. Bonus-related winnings cannot be withdrawn until the applicable requirement is complete.

Gifts and promotional packs. Player-to-player gifts require 15× wagering of the net amount received after fees. Pack prizes awarded through promotional codes require 15× wagering of their quick-sell value. Gift wagering starts when the gift is credited; promotional-pack wagering starts only when the prize is quick-sold. Withdrawals remain unavailable while wagering is active. A player may forfeit an active requirement, in which case the applicable remaining promotional amount may be removed or returned to the sender. Unrelated deposited funds remain protected.

Qualifying stakes contribute toward wagering at these rates:

  • All slots, including third-party and Pixi slots: 100%
  • Non-slot Pixi Originals: 90%
  • Live casino: 40%
  • Paid pack opens and paid pack-battle entries: 90%

Contribution is based on the accepted stake, not winnings.

Free spins, free or demo packs, failed, voided or refunded play, pack sales, deposits and withdrawals do not count.

Genuine-risk play. All play during wagering must involve genuine risk. Players must not use bets, combinations or transactions whose main purpose or practical effect is to generate turnover while avoiding ordinary gambling or market risk. Prohibited activity includes opposite or offsetting bets; Limbo or Crash below 1.20×; very-high-win-chance Dice settings used primarily to generate turnover; and rapid or offsetting Trade positions without meaningful market exposure. These examples are not exhaustive, and acceptance of a wager or transaction does not waive this rule.

Maximum stake. While any wagering requirement is active, the maximum total amount committed is €5.00 or 5 USDT equivalent per bet across all games. This limit applies to all bonuses, gifts and other promotional value carrying a wagering requirement. It does not apply to deposited funds when no wagering requirement is active. Acceptance of a higher bet does not waive this rule.

Reviews and enforcement. A shared IP address or browser may trigger review, but that signal alone does not prevent an account from depositing or claiming an eligible deposit-match bonus after a qualifying deposit. No-deposit gifts may be limited across accounts sharing an IP address or browser. Pixi may review or temporarily restrict an account where there is reasonable evidence of false information, payment abuse, exploitation of a technical error, or attempts to circumvent eligibility, wagering, contribution or maximum-stake rules. Action will be taken only where a material breach is established. Any forfeiture is limited to the affected bonus or gift and associated winnings; unrelated deposited funds will not be forfeited.

Cashback and reloads. Cashback and reload offers apply to net losses and follow the rates and wagering requirements stated in the relevant offer. VIP progress and rakeback accrue only from wagers funded by verified player deposits; bonuses, gifts and other free promotional value do not qualify.

6. Game Rules & Higher or Lower

The Higher or Lower card game operates with a theoretical Return to Player (RTP) of 96.50%. Direction-specific payouts are calculated from the probability of the selected outcome, and equal ranks lose. RTP represents the theoretical long-term statistical return to players and does not guarantee individual session results.

The game uses a server-side random number generator (RNG) certified for fairness. All game outcomes are determined at the time of the bet and cannot be altered.

Minimum bet per round is €0.10; maximum bet per round is €10.00. Payouts vary based on the shown card and the probability of each outcome, as displayed in the game interface.

Pixi may temporarily suspend settlement while investigating a software malfunction, network error, or reasonable indication of fraudulent play affecting a bet. An affected bet or its winnings will only be voided or adjusted where the relevant records establish that the outcome was invalid or that a material breach occurred.

7. Responsible Gambling

Pixi Casino is committed to promoting responsible gambling. We provide tools including deposit limits, session time limits, and self-exclusion options accessible from your account settings.

If you believe you have a gambling problem, we strongly encourage you to contact BeGambleAware (www.begambleaware.org), GamCare (www.gamcare.org.uk), or your national helpline.

We may, at our sole discretion and without liability, impose responsible gambling restrictions or close accounts where we have reason to believe a player is experiencing gambling-related harm.

8. Intellectual Property

All content on the Pixi Casino platform, including but not limited to software, design, text, graphics, and game assets, is the exclusive property of Pixi Entertainment Ltd. or its licensors.

You may not reproduce, distribute, modify, or create derivative works from any content on the platform without express written permission.

9. Privacy & Data Protection

Your personal data is processed in accordance with applicable data-protection law and our Privacy Policy, which explains the data we use, each purpose and lawful basis, retention, and your rights. Consent is requested separately where Pixi relies on consent, including for optional marketing technologies.

We use industry-standard security measures to protect your data. We do not sell personal data to third parties.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Pixi Entertainment Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Service.

Our total liability to you for any claim arising under these Terms shall not exceed the total amount deposited by you in the 12 months preceding the claim.

11. Governing Law & Disputes

These Terms shall be governed by and construed in accordance with the laws of Malta. Any disputes arising shall be subject to the exclusive jurisdiction of the Maltese courts.

Disputes relating to the fairness of game outcomes may be submitted for independent review using the provably fair verification tools on our platform.

Prior to initiating formal proceedings, you must contact Pixi Casino support and allow 30 days for resolution.

12. Amendments

Pixi Casino reserves the right to amend these Terms at any time. Material changes will be communicated by email or by prominent notice on the platform. Continued use of the Service following notification constitutes acceptance of the revised Terms.

Pixi Casino is operated for entertainment purposes. All crypto gambling involves risk.

18+ only. If you have a gambling problem, help is available at begambleaware.org and gamcare.org.uk.

For support: support@pixi.casino